Frequently asked questions
How long does it take for my Kit to arrive?
Your Flowly Kit typically takes 3 - 5 business days to arrive. If you have any questions about your Kit you can contact us at firstname.lastname@example.org.
Can I do Flowly Sessions without VR?
Yes! All subscription types come with the Kit, however, we have many members who use Flowly on-the-go. In those situations, you can enter Flowly sessions in ‘360’ mode which allows you to do the Flowly session just on your phone, or just on your phone with the Biosensor.
Do I have to return the Kit if I cancel?
The kit is yours to keep! If you subscribed to Pro through the Pro trial, however, you can return the kit in great condition to receive your $50 deposit back. To request a return label. Please email us at email@example.com.